France Telecom: Miserable Line Quality

This page is somewhat obsolete now:

After complaining at France Telecom in France + Guadeloupe and going public on the Internet, the quality problem was fixed within three days shortly after Christmas 2000.

Though no decision has been made yet whether we receive a refund for the higher cost during the first nine weeks.

1 Summary

More than 2 months after telephone line installation and in spite of repeated complaints, France Telecom in Saint Martin/FWI is not able to provide sufficient line quality for local or international data exchange. 90% of connections fail after about 1 minute, and as a result it is impossible to conduct business at this location.

2 History

3 Wish List

copyright © 2000 Klaus Hildner